Returns & Exchanges
At Early Settler, we want you to love your home, which is why we offer a flexible returns policy for items that are faulty or do not meet your expectations. Whether you purchased online or in-store, our team is committed to ensuring a smooth resolution for all furniture and homewares returns.
Contact Customer Support
Reach out to our support team within 14 days of delivery to initiate a return request and provide your order number.
Provide Documentation
Submit clear photographs of the item and its packaging, along with your proof of purchase, to help us assess the condition.
Prepare for Collection
Ensure the item is securely repacked in its original packaging; for large furniture pieces, our team will coordinate a specialized courier for pick-up.
Refund Processing
Once the item is received and inspected at our warehouse, we will process your refund or store credit within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing